At RICHWATERS we take yours and your child's privacy very seriously. 

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1. What Information We Collect

When you book a class, we collect:

- Parent/Guardian name, email address, and phone number.

- Emergency contact details.

- Your child's name, age, and any medical, dietary, or support needs you choose to share.

- Photo/video permissions.

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2. How We Use This Information

We only use this data to:

- Manage your booking and contact you about the event.

- Keep your child safe, healthy, and supported during our classes.

- Send you marketing emails only if you explicitly opted in to receive them.

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3. How We Store and Share Your Data

Your data is kept strictly confidential and stored securely on password-protected booking systems.

We never sell, rent, or trade your personal information with third parties.

Medical and emergency details are only kept for the duration of the event (and any legal retention periods required by our insurance) and are then securely deleted.

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4. Your Rights

You have the right to request a copy of the information we hold about you, or to ask us to delete it at any time. If you have any questions, please contact us at contact@richwaters.co.uk.